Patio Builder Supply, Inc. ("PBS") supplies custom-manufactured aluminum patio cover material to contractors and trade businesses in Southern California. Orders are built to your dimensions and staged for will-call pickup at our Corona location. We sell wholesale to the trade and are not a retail store.
Place orders, check quote and acknowledgment status, and follow a job through production.
Pricing is by quote. Send your dimensions and we return an itemized quote in U.S. dollars. Quotes are valid for 15 days. Typical production is 10 business days on most covers.
All patio cover kits, components, and materials are custom manufactured specifically for your project. Because every order is made to your specifications, carefully review all measurements, colors, options, and product selections before approving your order.
The customer is responsible for verifying the accuracy of all information submitted, including measurements and dimensions, product selections, colors and finishes, roof style and options, post locations, and any uploaded plans, drawings, photos, and sketches. PBS manufactures material based on the information provided by the customer.
Before an order enters production, it can be canceled. Contact us as soon as possible and we'll stop the order and refund what you have paid.
Once an order has entered production, it cannot be canceled. If a cancellation is requested after production has begun, PBS will submit a Return Material Authorization (RMA) request to the manufacturer for review.
If the manufacturer approves the return:
If the manufacturer denies the RMA request, the order is not eligible for cancellation or refund. Not all products qualify for return.
Customers should inspect all materials immediately upon pickup or delivery. Any visible shortages or damaged materials must be reported before leaving the pickup location, or within 48 hours of delivery. Claims submitted after this period may not qualify for replacement. Orders are will-call at our Corona location; the customer is responsible for transport, loading assistance, and tie-down.
Estimated production and delivery dates are provided as a courtesy and are not guaranteed. Manufacturing schedules, supplier availability, weather, transportation delays, and other factors beyond our control may affect delivery times. We recommend waiting until all materials have been received and inspected before scheduling installation.
Customers are responsible for obtaining any required building permits, HOA approvals, engineering approvals, and local code compliance. PBS manufactures products according to the specifications provided by the customer.
Patio Builder Supply is a material supplier and does not perform installation unless specifically contracted in writing. Proper installation is the responsibility of the customer or their licensed contractor.
Manufacturer warranties apply to eligible products. Warranty coverage is subject to each manufacturer's terms and conditions.
If you have questions about your order, need assistance, or believe there is an issue with your materials, please contact our team as soon as possible. We are committed to helping resolve concerns promptly and professionally.
Email kyle@patiobuildersupply.com or call or text (951) 432-0857. We respond to every message within 1 business day. Office hours are Monday through Friday, 10:00 AM to 2:00 PM Pacific.
If you believe a charge is wrong, contact us first. We can almost always sort out a billing question faster than a chargeback can. If we cannot reach agreement, disputes are handled under California law in Riverside County.
